Additonal Services
IT Staffing
It's All About the People
They're good at what they do. They like what they do. They strive to keep customers happy. And, they always want to do more. When they come to work for us, it's because we've seen a match with this attitude, and they've seen a company that rewards not only technical prowess, but also a customer-focused, can-do attitude with the people skills required.
The Right Fit
True, we're in the business of providing full-time IT professionals that cover a range of services and needs - from Help Desk support to high-end programmers and project managers. But at Smith Micro Technologies, we know that IT is about more than technical skills - it's about how people fit into your culture.
That's why we employ only IT professionals who have both top-notch technical skills and extraordinary people skills. Before we send anyone into the field, we assess the candidate's technical abilities as well as his or her aptitude for things like customer focus, team play, positive culture building, and conflict resolution skills.
The Best Candidate
We use a proprietary screening and evaluation process that not only matches technical skills with your specific needs, but also matches personalities to ensure a good cultural fit. Our people are all put through a battery of character, interpersonal and technical assessments.
We evaluate every candidate's work ethic. We explore ways they can add vitality to your organization. We check their certifications, parallel experience and technical aptitude. Through these extensive assessments, we can lower the learning curve once they arrive on site and ensure you get the best candidate.
Work ethic is not an old-fashioned concept
"Above and beyond IT skill is the character of the individual and that includes the basics of reliability and hard work. We don't like hearing 'John is really great - when he shows up!' With Smith, we know John is here, all day, every day... on time, appropriately dressed and ready to work. We don't worry about keeping him busy or what he's doing. He's caught on quickly and works until the job is done - and done correctly. Even with projects that require extra hours. With our workload, he's a welcome sight."
Effective and Efficient
Because these are our employees, we handle their training and overall management -including performance reviews. Or, you can direct and manage them. Whichever you prefer. If a candidate doesn't work out, we'll replace him or her immediately - no questions, no problem, no fee. We'll keep you staffed, effective and efficient, so you can focus on other important matters.
Done right the first time
We have access to a full range of IT professionals from call center help and desk side support, to programmers and project managers - all in one place. Because they're local, they respond immediately, with a team of people that think on their feet, are able to solve problems and have the talent to deliver the best solutions, done right the first time and reducing the overall cost.
Information Technology Environment Consulting
We gather your needs, audit your environment, and develop a plan to set you on the path to success and keep you on it You know that you need to upgrade your existing IT infrastructure, or maybe implement new systems and applications to meet your growing business needs or stay one step ahead of the competition.
Of course you want a program that will minimize the overall cost associated with Information Technology and contain it with a predictable and measureable tool.
The painful reality of Information Technology is that once it is deployed it will not continue to work properly forever. However, with our proactive approach and system monitoring this unsettling reality will be curbed.
Working with us will take the fear out of technology dependency, help gain an edge over the competition and allow you to begin looking at new technologies as business innovations.
Trouble is you may not know what to do or where to start.
Smith Micro Technologies does. Our Information Technology consulting professionals cover all the bases:
- Gather your needs - Information Technology Planning
- Find out where you are - Audit Your Environment
- Align Business Needs and Technology
- What you need to do to - Develop a plan to succeed
- Minimize the overall cost - Budgeting and implementation "road mapping"
- Recommend Hardware and Software to get your environment current with room to grow
- Recommend programs to keep you on the path to success -
- Proactive Approach
- Monitoring and System generated alerts
- Remote Administration and Remediation
- Data Protection - On-Site / Off-Site data back-up
- Security - Protect against known and unknown threats: viruses, worms, Trojans, spam, spyware etc
